Copyright© 2025 Dya Singh & Svenja Heutelbeck. All rights reserved.

LET MOON GO is an independent art project by Triakis Studio. All content featured on this website—including but not limited to poetry, artworks, illustrations, images, and written material from LET MOON GO—is the intellectual property of Berlin-based artists Dya Singh and Svenja Heutelbeck. Any reproduction, adaptation, distribution, or other use of the material beyond the limits of copyright law requires the prior written consent of the copyright holders.
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Unauthorized use of content may result in legal action.
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‍For licensing, collaborations, or press inquiries:
connect@letmoongo.com

Disclaimer (Haftungsausschluss)

Liability for Content:
As service providers, we are responsible under § 7 para.1 TMG for our own content on these pages in accordance with general laws. However, according to §§ 8 to 10 TMG, we are not obligated to monitor transmitted or stored external information or to investigate circumstances indicating illegal activity.
Obligations to remove or block the use of information under general laws remain unaffected. Liability in this regard is only possible from the time of knowledge of a specific infringement. Upon notification of such violations, we will remove this content immediately.

Liability for Links:
Our website may contain links to external websites over which we have no control. Therefore, we cannot accept any responsibility for their content. The respective provider or operator of the linked sites is always responsible for their content.The linked pages were checked for possible legal violations at the time of linking. Illegal content was not identified at the time. Permanent monitoring of the content of linked pages is not reasonable without concrete evidence of a violation. We will remove such links immediately upon becoming aware of any legal violations.

1. Scope of Application

‍1.1 These GTC govern all contracts entered into between Triakis Studio and clients concerning the delivery of goods or the provision of services, including access to digital products. Contracts may be established with individual consumers, businesses, or institutions such as universities and libraries. These GTC shall also serve as a framework for future contracts between the parties, even if they are not explicitly referenced in subsequent agreements.
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1.2 A client is classified as a consumer unless the purchased products and services are primarily intended for business or freelance activities. If a natural or legal person or an entity with legal capacity makes a purchase in the course of commercial or freelance activities, they shall be classified as a business customer. If the client is a public sector entity or a legally designated public asset, the provisions applicable to business customers under these GTC shall also apply accordingly.
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1.3 If specific terms apply to particular services offered by Triakis Studio, those terms shall take precedence over these GTC in case of any conflict.
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1.4 For business customers, the latest version of the German Buchhändlerische Verkehrsordnung (Bookselling Trade Regulations) shall apply in addition to these GTC. In the event of contradictions, the Buchhändlerische Verkehrsordnung shall take precedence. Retail traders are required to adhere to fixed book prices for end customers, while wholesale traders must ensure their clients also comply with these pricing regulations.
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1.5 Any differing, opposing, or supplementary GTC proposed by the client shall not be valid unless Triakis Studio explicitly agrees to them in writing. This applies even if Triakis Studio fulfills an order without expressly rejecting the client’s conflicting GTC.

‍2. Contract Formation

‍2.1 A contract between Triakis Studio and the client may be concluded through the company’s website or via direct individual communication (e.g., email, phone, or fax). Contract Formation via Individual Communication

‍2.2 If an order is placed outside the website, contracts may be established through direct communication. The specific terms outlined in this section apply primarily to business clients and public sector institutions.

2.3 If Triakis Studio needs to reject a client’s order (e.g., due to unforeseen unavailability), the client will be informed accordingly. If Triakis Studio provides the client with an individual offer for the delivery of goods, such an offer shall be considered non-binding unless explicitly stated otherwise. Verbal offers from Triakis Studio will only become binding upon written confirmation. Any client correspondence should be directed to the specific representative who issued the individual offer.

‍3. Right of Withdrawal

‍3.1 If the client is a consumer (as defined in Section 1.2), they are entitled to withdraw from the contract in accordance with legal regulations. Detailed instructions regarding the right of withdrawal are provided in an annex, along with a standard withdrawal form.

‍4. Consumer Dispute Resolution

‍4.1 The European Commission provides an online dispute resolution platform, accessible at http://ec.europa.eu/consumers/odr/. However, Triakis Studio does not participate in dispute resolution proceedings before consumer arbitration boards.

‍5. Delivery, Shipping, and Digital Product Access

‍5.1 Triakis Studio offers international shipping in accordance with the following provisions.

5.2 Physical goods are shipped using carriers such as DHL or UPS. If the client selects UPS for delivery, Triakis Studio may share their email address and phone number with UPS (United Parcel Service Deutschland Inc. & Co. OHG, Ursulum 9, 35396 Gießen), provided the client consents to this transfer. The processing of such data is based on Article 6(1)(a) GDPR (consent). If consent is not provided, UPS delivery will not be available. Clients can revoke their consent at any time with future effect.

5.3 Shipping costs are generally covered by the client, with applicable charges detailed in the respective offer.

5.4 Digital content (e.g., eBooks, digital journals) is provided in the agreed format, such as PDF or EPUB. The client may either purchase content for download or rent it for online viewing, depending on the selected option.

5.5 For international shipments, additional costs such as import duties, customs fees, or local taxes may apply. These costs are the responsibility of the client, in addition to shipping fees.

5.6 Delivery dates for physical goods are provided in the respective product listings.

5.7 When specific works are scheduled for future release, Triakis Studio will publish an expected release date. Orders for such items will be reserved for the client and fulfilled once they become available. If the product is delayed by more than 30 days beyond the initially stated release date, the client may cancel the order.

5.8 Contract fulfillment is contingent on Triakis Studio receiving correct and timely supplies from its suppliers. This clause applies only if Triakis Studio has entered into a valid procurement agreement and is not responsible for any supply issues. Additionally, if a product is no longer available due to rights restrictions, copyright concerns, or other legal reasons, Triakis Studio reserves the right to cancel the contract.

5.9 Partial deliveries are permitted if they are reasonable for the client. Any additional costs incurred due to such deliveries will be covered by Triakis Studio. Delivery dates provided to business customers are only binding if confirmed in writing.

5.10 Upon request and at the client’s expense, Triakis Studio can arrange for insurance coverage against transportation risks. The client is responsible for observing any applicable deadlines for claims against the shipping carrier or their insurance provider.

5.11 If the client is a business customer, the risk of loss, damage, or delay in shipment transfers to the client as soon as the goods are handed over to the designated shipping service. This also applies in cases where shipping is delayed due to client-related reasons or failure to accept delivery.

‍6. Subscription Contracts for Journals (Future-use)

‍6.1 Journal subscriptions typically run for a fixed term based on calendar years. Unless stated otherwise, the contract will cover all issues released within the calendar year in which the subscription was initiated. Previously published issues from the subscription period will be delivered together with the next scheduled issue.

6.2 Subscription contracts may be canceled in writing with a four-week notice period before the contract’s renewal date. If no cancellation is made, the subscription will automatically renew for the same term as the original contract.

6.3 Trial subscriptions may be canceled 14 days before their expiration date via written notice. If no cancellation is received, the trial subscription will automatically convert into a paid subscription. The regular subscription period will then begin immediately following the trial period.

7. Right to Audit

If the Client is a merchant, they must, upon request, allow Triakis Studio to verify compliance with the contractual terms, particularly in relation to the licensed use of services, both in terms of quality and quantity. To facilitate this, the Client shall provide necessary information, grant access to relevant documentation, and permit an audit of the hardware and software environment used. The audit may be conducted by Triakis Studio or an independent auditing firm selected by Triakis Studio and agreed upon by the Client. The audit will take place at the Client’s premises during regular business hours, with minimal disruption to operations. If the audit reveals an overuse of the license exceeding 5% of the agreed value in the ongoing contractual month or any significant violation of usage terms, the Client will bear the cost of the audit.

8. Blocking and Liability for Unauthorized Use

8.1 If the Client is overdue on payments amounting to the equivalent of two months' contractual fees, Triakis Studio may restrict access to its services.
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8.2 If Triakis Studio becomes aware of unauthorized access or misuse of the Client’s credentials, or if there are reasonable grounds to suspect such activity, the Client will be informed immediately and given a deadline to resolve the issue. If the misuse is not addressed by the deadline, Triakis Studio may block access (either entirely, for specific IP addresses, or for designated users) until the matter is resolved. In cases of substantial financial risk, access may be suspended without prior notice. If more than 500 access attempts are recorded within 15 minutes, the associated IP address will be automatically blocked for two hours.

8.3 The Client shall be liable for all damages resulting from unauthorized or negligent use by approved users or third parties who gain unauthorized access to content via the Client’s network or other means. The Client is responsible for preventing such breaches by adhering to their contractual obligations.

9. Prices and Payment

9.1 All services provided by Triakis Studio are subject to the prices listed in the relevant product offering. Prices include VAT unless otherwise indicated for business customers. The total cost of an order consists of the product or service price plus any applicable shipping fees, as well as additional taxes, customs duties, or import charges, which the Client must cover.

9.2 Payments for journal subscriptions must be made in advance for the upcoming 12-month period, starting from the month of the first issue in the calendar year, regardless of publication frequency.

9.3 Triakis Studio accepts payments via invoice, credit card, or advance payment. Specific services may have payment restrictions, which will be detailed in the offer.

‍9.3.1 Invoice payments must be made in full, without deductions, within the specified payment period to the designated bank account.

9.3.2 Advance payments require the Client to pay within 10 days of receiving the invoice.

9.3.3 Credit card payments are processed once the product is shipped or the service is rendered.

9.3.4 International payments must be made free of charge to Germany, with any banking fees covered by the Client.

9.4 If exceptional technical or economic factors affect pricing, Triakis Studio reserves the right to adjust prices with future effect. The Client will be notified in writing or by email. If prices increase, the Client may terminate the contract within four weeks of notification. The termination takes effect on the date the price increase is implemented, with the previous price applying until then.

9.5 In case of payment default, statutory regulations apply.

10. Subcontractors

Triakis Studio may engage subcontractors for handling orders, processing complaints, and managing receivables unless there is a valid reason against doing so that is apparent to Triakis Studio.

11. Reservation of Ownership

11.1 For consumer contracts under Section 13 of the German Civil Code, Triakis Studio retains ownership of delivered goods until full payment is received. The Client must notify Triakis Studio immediately in case of legal claims, damage, or loss of goods under this reservation.

11.2 For business clients, ownership remains with Triakis Studio until all outstanding payments in the business relationship are settled. The Client may resell the goods in the regular course of business, but any claims arising from such resale are fully assigned to Triakis Studio as security. If the Client fails to meet payment obligations, Triakis Studio may revoke authorization to collect assigned claims. If the security value exceeds the total secured claims by more than 10%, the excess will be released upon the Client’s request. Pledging or using reserved goods as collateral is prohibited. If third-party claims arise, the Client must notify Triakis Studio immediately and cite its ownership rights.

12. Returns Policy

12.1 If the Client is a trader in Germany subject to statutory and contractual book price regulations, they may return goods only with prior approval from Triakis Studio. The Client must provide purchase details, and Triakis Studio reserves the right to reject unauthorized returns. The Client must cover return shipping costs. The following items are non-returnable:Products whose fixed retail price was lifted more than six weeks prior.Titles six weeks after a new edition is released.Goods invoiced more than 18 months before the return.

12.2 Approved, undamaged returns receive full credit based on the original purchase price. Damaged but resalable goods receive 25% credit. If goods are deemed unsellable, no credit is issued. Returns per calendar year are limited to 5% of the trader’s annual turnover. Electronic products must be returned in original, sealed packaging.

13. Duty to Inspect and Report Defects

For defects, statutory provisions apply. Business clients must report defects as per §377 of the German Commercial Code (HGB). Claims for material or legal defects expire one year after the product is received, except for damages or reimbursement claims due to defects.

14. Liability

14.1 Triakis Studio’s liability applies to all claims arising from this contract unless they involve:Injury to life, body, or health.
Fraudulent concealment of defects or breach of a guaranteed characteristic.Intentional or gross negligence by Triakis Studio, its executives, or leading employees.
Product liability under German law.

14.2 Triakis Studio and its agents are only liable for negligently caused material and financial damages if they breach a fundamental contractual duty. In such cases, liability is limited to foreseeable and typical damages at contract conclusion.

14.3 Further liability due to minor negligence is excluded.

14.4 Triakis Studio is not liable for pre-existing defects in rental or similar agreements.

14.5 Non-commercial Clients cannot demand self-performance under §637 BGB, and any service contract warranty claims are limited to 12 months from acceptance.

14.6 Triakis Studio is not responsible for technical issues such as network disruptions, power failures, or other uncontrollable circumstances like strikes, wars, or governmental restrictions.

14.7 If the Client causes defects (e.g., content errors), they must indemnify Triakis Studio against third-party warranty and damage claims.

15. Final Provisions

15.1 The Client may only offset claims if legally confirmed, undisputed, or acknowledged by Triakis Studio. A right of retention applies only to counterclaims arising from the same contractual relationship.

15.2 Triakis Studio may modify these terms. Clients will be notified at least 60 days in advance and can object within 30 days. If no objection is made, the modifications are deemed accepted.

15.3 German law governs this contract, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and other foreign laws.

15.4 If the Client is a merchant, a public corporation, or without legal domicile in Germany, disputes will be resolved in the jurisdiction of Triakis Studio. However, Triakis Studio retains the right to sue at the Client’s general place of jurisdiction.

15.5 Consumers in other EU countries may assert claims under consumer protection laws in Germany or their home country.

Stand: March 2025, Berlin, Germany.